Friday, March 14, 2008

Today has been a real wednesday, yes, I know it's friday but what an awful day I've had.

Laura has gone into hospital for her operation today. She has had to have her breast removed.
The operation was due at 2.00 p.m. but she actually had it at 4.00p.m. That could not have been comfortable for her and her husband, Martin.
We know she's o.k. because her mum,Shirley, rang us and told us she was as o.k. well, as o.k. as she can be. By that I mean the op went fine and lasted about an hour, now she is just sleeping peacefully.
She will be in for 5 days and requested that no-one visits her at this time as she wants her privacy.
Martin is with her, of course.
Will let you know how she is.

I suppose my mind wasn't on the job today because I was, of course, worried about Laura. But from the moment I walked in the shop I knew what kind of day it would be.
I work on the self scan checkouts which normally I love, but why oh why do the bloody customers still expect you to do their shopping for them?
One woman, a pensioner, came up to me and gave me her basket, I explained that these are self scan tills. She gave me a stupid smile and said she didn't understand how they work.
I told her I would show her, so we went to a till and as I picked up a loaf of bread to scan it, I was explaining how she should just scan the bar code and pop it into a bag. I did a few more items for her and when I looked around at her, she wasn't even looking!!!
I just turned away and with a smile I said: "There we are then, you can carry on now."
Knowing full well she hadn't taken any bloody notice of what I had said.
She looked at me and with another silly, false smile she explained that she didn't understand what to do.
I'm sorry, but I just turned and walked away to another customer. He didn't want any help really but I just talked to him and she thought he did.
God, that is so annoying, they just want you to serve them as you would on a normal till, well, that's not what you do. It's a SELF SCAN till!!
The lady did do her own shopping so she did know what to do.

An hour later we had a rush of customers and Jill (not her real name) took me off the self scan tills, and quite frankly, I was glad to get off them by then, and I went on the other tills.
Whenever we have a rush I often go on the other tills because I am a bit faster than others because I have worked there for so long.
I signed into the till and started to serve the customers when Lynn,(not her real name) who was on the till in front of me, turned to me and did nothing but moan about one of the managers.
She'd had a few words with one of them because we had been told about a till snatch, in another area, and we were told not to leave our tills for any reason. Lynn had asked for some carrier bags and was told by this manager to get some herself, which meant leaving her till!!! She then spent the next 2 hours moaning about every customer she served, and when she had a smelly one that was the end! (We often get smelly ones you know.)
I never heard the end of it.
We never leave our tills anyway even though they have locks on them, and I must admit the manager was wrong to ask Lynn to leave her till, but because we were so busy I suppose the manager just didn't think about it then.
It may not seem much to you but we are the ones that get a bollocking if we do leave our tills. Not just from the managers but from the security staff as well. You know what it's like, they watch us more than the customers!!!

So, I was glad to get home, I can tell you.

I'm sitting down now and having a glass of wine and my all time favourite film has just come on, so I'm off to watch that and relax for a couple of hours.

The film?



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deb said...

We're keeping Laura in our prayers.

I guess some things are universal. My daughter works in a supermarket. Mostly on self scan. Same stuff happens here.

Noddy said...

Gr8 to talk 2nite - hope to catch u again.....thinking of you and Laura.

and yes that is a good film.

Chill Bill


bawpc said...

Sending all my positive thoughts to Laura. She will get through this ok...

I hope this friday is better than last one... :-D